We stand behind our products and want you to be completely satisfied with your purchase. If you believe your product is damaged or defective, simply send the product back for a full refund or exchange. Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: 3206 Acacia St. Lemon Grove California US 91945.
Exchanges for different size:
We will gladly exchange any product for a different size if you feel you bought the wrong size. If you need to exchange it for the same item but a different size, send us an email at firstname.lastname@example.org and send your item to: 3206 Acacia St. Lemon Grove California US 91945.
To return your product, you should mail your product to: 3206 Acacia St. Lemon Grove California US 91945
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
We do not offer returns or exchanges on international purchases.
All sales are final.